Anne M.

This is the worst web-based service company I've ever encountered. A very poorly designed website and not a human being in sight, of course. I was looking for two people to help move one piece of furniture and two rugs. The website instructs you to advertise your job twice if you need two people, even though it turned out there were some small moving companies with an owner who also employed people. Anyway, I couldn't advertise again because the website wouldn't let me choose the same date. So down the rabbit hole of searching for customer service I went. Of course you have to chat with a robot and then fill in a form if you want to get to a human. The human must have been texting with a dozen other people. The answer she gave me after about an hour was generic, and would have taken half an hour. I figured out on my own that I just had to add another day, then turn down offers for the other day. I also have an exorbitantly expensive mover coming because it only offers you a few options at a time. I don't see any way to cancel. I'm 68 but I have a master's degree from Harvard and I have found it so easy to go to find a house cleaner, a handyman, a gutter-cleaner and a driveway plower on Next-door (to which I have no connection). But a friend recommended Task Rabbit so I gave it a shot. Never again!

Please note: Fan Story does not provide a receipt for your purchase so I can't show one.
I accidentally subscribed to this when I was joining "Winning Writers," a free contest consortium. And even though I paid a full subscription that was supposed to cover all contest entry fees, they immediately ask for a small amount for "judges' fees" if you want to submit an entry. And they reveal that they don't actually cover all subscription fees. It's a scam. Beware. Very limited customer service.