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Annie F.

Contributor Level

Total Points
86

1 Review by Annie

  • Lulu and Georgia

9/17/21
Verified purchase

Do not buy from here. They sent me a mold-infested sofa and do not even respond to get it out of my apartment despite the fact that I have a severe mold allergy. Customer support doesn't respond for days or weeks on end. Completely unacceptable and a health hazard to myself and my family.

Do not waste your time or money with this company. Buy from another vendor that sells the same stuff, very easy to find online -- just type in the description of what you want from L&G and you'll find the same stuff from a variety of other vendors that are actually responsive and professional.

Side note: I also paid $150 for "white glove delivery" -- the delivery guys wouldn't remove the moldy sofa and also told me I had to pay extra because I was on the 2nd floor. WHAT THE ABSOLUTE F*CK?!

Tip for consumers:
DO NOT BUY FROM THEM! There is no reason! Just buy the same products online from a different vendor.

Products used:
None -- the sofa is completely infested with mold so it is unusable and a health hazard in this small space

Service
Value
Shipping
Returns
Quality

Annie Has Earned 6 Votes

Annie F.'s review of Lulu and Georgia earned 6 Very Helpful votes

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