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I was very pleased with my previous purchase. The website is easy to use, I love that I can get sample swatches, the prices are good and the quality excellent.
While I agree with most of the positive statements about Planet shoes my one complaint is that every time I returned a pair of shoes I was not refunded until I called and complained. So in spite of the interesting styles I will not purchase from them.
Ann R.'s review of PlanetShoes earned a Very Helpful vote
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Disappointed with limited colors choices. Previous purchases had greater choices.
Hi Ann, I do apologize as I did above to Elizabeth. We are experieincing an extremely high amount of returns in a short period of time causing a stand still in refunds. If you contact me directly or our support center we now have a solution to refund you right away as long as your return tracking shows it is at our warehouse or on its way back to us. I also will provide you with an apology coupon for 15% off. My direct email address is michelle.jacob@planetshoes.com. Regards, Michelle Jacob