Popped up as an add, really liked what I saw. Gave it a chance and ordered one. First couple emails with information came quickly. Was told in one email may take 9-10 days to ship. Never got another follow up email. Product did arrive in great condition but took almost double the time told in the email. I understand it had to be made, would of been nice to have a email as to when it shipped. Was almost ready to email about status when it did show up. Would buy again from company but will expect more time to receive than told.