Ordered for the first time in November and was told that this will be delayed. I was suppose to use this for my Bday/Thanksgiving. Customer service states that don't worry as it should arrive by Christmas as there will be more delivery services by the time. Christmas and New Year passed but no deliver. I was told this was to be delivered by March due to the delay in China (China is COVID free since later last year). I was told in April that the crate arrived and expect by May 19,2021. Today is May 20 and there is no delivery. I spoke with Monique, and she allegedly called the warehouse ( should I believe her words?) and I told her that they took my money ahead of time and its 6 months now. She told me to cancel the order (after waiting 6 months) and I requested that the owner email me the reason of the repeated delay. I will see if they will respond. My first time ordering in this company and my last.