Anuprita S.

WORST TOUR OPERATOR. NEEM TRAVEL has no respect for their customers, once entire booking is done they are least bothered in conveying important details, their accommodation, meal and travel partners in EUROPE are extremely DISAPPOINTING. Dirty rooms, substandard food, defunct buses made our trip a NIGHTMARE. Their travel partner FANIANI TRAVEL COMPANY on two occasions provide faulty transport resulting in passenger being stranded in the road for hours without food and washroom facilities. Return flight being from Paris the previous night hotel was booked at a distance of 450 km approx.resulting in full day traveling during which the FANIANI BUS broke down and substitute bus arrived only after 5 hours, which resulted in. Passengers missing their Paris Mumbai flight. FOR which no compensation was provided and the passengers had to cough up on an average 55 k to get back. DO NOT FALL FOR THEIR FALSE PROMISES. THIS TOUR OPERATOR IS A TRAVELLERS NIGHTMARE.