Any update on this? Why are you guys not doing anything regarding this? What do you guys think? I live in a slum. My parcels have never gone missing. It's your problem that you guys are using a $#*!ing delivery service who don't even send a sms or email that ami products are delivered. I will seriously take legal action against you guys because this is the USA, not Hong Kong. So either solve my issue by refunding my money or my product ASAP.