Arika K.

I have ordered products from Qualtry for the last 3 years. I have had no issues with thier products. But WARNING don't make a mistake on the Billing or mailing addresses. You will NOT get any support help or common curiosity from the support staff. Even after providing multiple emails and two phones calls attempts to correct the address, mere minutes after clicking the button to order.
I realize I am getting older and I have PD, but to refuse to assist me three minutes after placing the order is wrong!
I admit I made the mistake. But let's be adults here and correct it. All your customers are getting old and every person makes a mistake once in a while. I called and emailed Qualtry to correct the order. But really no help at all and you don't answer the customer line.