This company is a complete scam. I ordered my girlfriend shoes and it's been six months to date, still no shoes. I paid for them and they never sent me anything, just excuses for delays, etc. 6 months (and counting). Customer service is a joke, they simply reply with a generic message saying a manager or logistics team will look into it and nothing ever happens. Obviously they could resolve my issue if they cared to but since its been six months of back and forth with no actual product in hand, I know I will never get it. I also asked for refunds several times along the way and those were all ignored as well. Do you research, there are several other customers with the same complaint. This company is a total scam, stay away!