After seeking astrological advice, I made the decision to purchase an emerald from them. However, to my disappointment, the stone didn't just fail to suit me—it actually had negative effects on me. I explained in detail to the representatives how wearing that gemstone made me feel, sharing my experiences of discomfort and unease. Despite my efforts to communicate the issue, I have been continuously redirected from one representative to another, trapped in an endless loop of seeking help but finding no resolution.