Deeksha D.

I placed an order for an emerald that was just under $1000. Unfortunately, my order went missing and never reached me. The lack of communication and initiative from this business to inform me was disappointing. I had to start reaching out myself when the delay became excessive. They eventually offered me an alternative stone and ring, but the experience went downhill from there. After completing the second ring, they attempted to charge me an additional $300. When I questioned this sudden increase, particularly since the stone wasn't significantly larger, they revealed that the previous price was an error. It's frustrating to realize they were now trying to overcharge me for their mistake. The whole experience was marked by poor service and unreliability, especially for customers who are located overseas. Do not use this business