Asha K.

We had pre-booked flight tickets from Delhi to Hyderabad, expecting a 7 am departure. Unfortunately, the flight experienced multiple delays: first pushed to 8 am, then further delayed to 10:50 am, 11 am, and finally 12:15 pm. These continuous delays were quite challenging for us, significantly disrupting our schedule. The airline's inefficiency led to a waste of our precious time. When we requested lounge access due to the prolonged delay, the airline offered a meal instead.

There were murmurs among passengers about SpiceJet's limited staffing and flights, suggesting that they might be playing games with travelers. One unfortunate individual missed their flight and sought assistance from the airline but received no support; instead, they were advised to purchase a new, expensive ticket.

Overall, the lack of support and the series of delays left us deeply dissatisfied. Based on this experience, I strongly advise against booking a flight with SpiceJet, even if they offer enticing deals.