Ashleigh N.

Purchased a few gifts cyber Monday that I was overly excited about. The gifts I found matched the recipients personality perfectly and I could not be more pleased! Site was easy to navigate and checkout was straightforward. However, without any notice, my order took two weeks to even leave their facility. It then took another week and a half to finally be delivered on December 24th. Granted, it was the holidays, but why did my very small order take two weeks to even leave their warehouse/facility/whatever. I did send a few emails throughout the process about delayed processing, but never received an email back. On top of that, the items were clearly thrown, then shoved, into a small box. I had to steam one of the items I purchased as it was a gift and looked like a crumpled paper towel after unboxing. Although they have great products, I will not be shopping with them again. Such a shame. Zero customer service.