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I received my order in a damaged box and my necklace was all messed up as well. When I contacted customer service, they immediately responded but when I emailed them back, I didn't hear from them at all and they completely ghosted me. After multiple emails to them, they finally responded but then when I responded again with my request to resolve the issue, they ignored me again and still haven't resolved my issue. I don't recommend this company at all!
Products used:
Necklace
Ashley J.'s review of Mint & Lily earned 2 Very Helpful votes
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I ordered a customized ring 2 months ago and it still hasn't been shipped/delivered. I received a...
Do not buy from this company, they are a huge rip off! I had to write 300 emails to get refunded....
