I don't usually leave a review on any business. But this time I was forced to.
This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor.
It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason.
I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges.
I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me.
Hence I wanted to share my experience with others to avoid them from falling in to this trap.
Thanks