I ordered an oven rack online. The next day I get an email asking me for personal information to "verify" my address and card #. The email asked me to send that information to a different email domain. Which I of course refused to do for obvious reasons. So I called them on the phone and asked what it was about and they asked me for my personal information again, information that was correctly printed on my receipt taken from their web order form. Not wanting to give my info out like that I then asked them to recite back to me the information they had on the order which she refused to do. When I started to object she cancelled the order, or at least claimed to cancel it. I will be watching my credit card statement very carefully and would suggest to others to avoid this company.