A W.

I ordered 1 T-shirt and 1 Hoodie way back in January, just 2 items. I followed up mid-February and was told there would be a delay due to the Chinese New Year, production was halted. I was alright with that, everyone deserves their holiday time.

It is now March 1st and my order status still hasn't changed. Still "In Processing". No word on production, no updates. I can't wait any longer to see if they'll arrive or not, I have to dispute the charges in the next week to get my money back from my bank. Avoid HugePod if you want products to arrive on time.

UPDATE: My products FINALLY came, so I will bump Hugepod up to a 3 star but it's still unacceptable that it took 2 months of poking and prodding to get them to send my things. I will try Hugepod again, hopefully a higher quality of customer support will be maintained.