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I placed an order for 3 men's colognes around a week ago, there was an offer to get 50 dirhams cash back if you buy more than 250,my order was above 250, cash back was pending, all of a sudden, next day, Noon decided to cancel my order and advised me to place a new one, I did, cash back is now gone despite buying for the same initial order's amount that THEY canceled. Customer service is absolutely useless after sending around 15 emails throughout a week, they don't even bother checking the previous conversations before responding!
Tip for consumers:
Please don't ever think about buying anything from Noon if you don't want to get hypertension
Products used:
Colognes
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Hello Ayman, we acknowledge that your shopping experience fell short of expectations. Rest assured, this is not the standard we aim to uphold. Our team will provide you with updates promptly. Shukran.