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It's apparent from personal experience and other reviews that the Fruugo storefront doesn't hold their merchants to task for failed deliveries or merchandise that isn't as advertised. Expect only typical boilerplate responses when things go awry, fake tracking, and little means to contact merchants directly.
Be very wary when dealing with sites that act as brokers for Chinese companies.
Tip for consumers:
Avoid this firm.
Products used:
Purchase price refund was covered by the credit card company.
B. S.'s review of Fruugo earned 2 Very Helpful votes
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