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Bascom S.

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Total Points
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1

1 Review by Bascom

Hopper

  • Hopper

“Hopper did not honor my request and charged $11.95 for VIP support”
1/14/22

Unbelievable... Hopper didn't get my special request right and because I called customer support they charged me a $11.85 VIP charge and a $6.48 hopper tip. Wanted two queen beds and also requested to change credit card info and was assured that it would be no problem and that I could take care of everything at check in.
This was not the case. Won't be using Hopper again!

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  • Comments (0)
  • 232K Views
Helpful  (3)
Thank you
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Hopper S. – Hopper Rep

Hi we're so sorry to hear about this. Could you please send us a DM via Twitter so that we can further investigate this matter for you?

Bascom Has Earned 3 Votes

Bascom S.'s review of Hopper earned 3 Very Helpful votes

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