I'm old school. Don't want to go online to check bank info. I would call and use the automative system. No problems. I could make sure that my transactions went through and that my balance matched their. Then they changed it. Said it was to improve the experience. It sucks. It doesn't work. Why in the world did you attempt to fix something that didn't need fixing. I have to speak to a person now or pay your bank for a statement. I think its time to open a bank account with someone else