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Benjamin V.

Contributor Level

Total Points
80

1 Review by Benjamin

  • BannerBuzz Canada

8/23/23
Verified purchase
• Updated review

The payment part of your site seems to be really buggy. If your site hadn't come recommended by other vendors I would have thought it was a scam site. 3 times I had to enter my payment info for it to finally go through and I'm wondering if you m if he have processed payment twice for the same order as twice I confirmed Apple Pay payment. But the first time never went to a confirmation screen, just froze and I never got confirmation email etc. Also spelling errors on sites make me weary- on the payment page at the bottom beside the orange "place order" button it says payment summery (should be summary). Anyways I pray you only charged me once and my order arrives but let's just say I'm not feeling very confident right now.
Update- I received my order in a reasonable time. Wish the table covers were folded properly rather than being so rumpled in the bag they were shipped in. Otherwise seems good quality.

Reason I chose this business:

Recommendation from other vendors

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hi Nicole, we appreciate your feedback on the quality and shipping. We regret the inconvenience caused due to packing. We request you to check the below instructions to make it right.
Washing Options:
Regular machine wash at regular temperature using a mild detergent and wash
Drying Options:
Dry flat for best resultsDrip or line dry tumble dry at the gentlest setting
Removing Wrinkles:
If fully dry, iron at high temperature using plain paper in between the fabric and the iron plate. It moist, iron at moderate temperature using plain paper in between the fabric and the iron plate. Do not iron when soaked.
If the issue still persists, please do not hesitate to raise a ticket from your Bannerbuzz account. We will look into it promptly.

The payment part of your site seems to be really buggy
8/8/23
Verified site experience
• Previous review

The payment part of your site seems to be really buggy. If your site hadn't come recommended by other vendors I would have thought it was a scam site. 3 times I had to enter my payment info for it to finally go through and I'm wondering if you m if he have processed payment twice for the same order as twice I confirmed Apple Pay payment. But the first time never went to a confirmation screen, just froze and I never got confirmation email etc. Also spelling errors on sites make me weary- on the payment page at the bottom beside the orange "place order" button it says payment summery (should be summary). Anyways I pray you only charged me once and my order arrives but let's just say I'm not feeling very confident right now.

Reason I chose this business:

Recommendation from other vendors

Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hi Benjamin, We sincerely apologize for the inconvenience that has been caused. There are various causes, including network issues, having too many open tabs, using the wrong browser, etc. If you run into any problems, try clearing your cookies, switching to a different browser, or giving it another go later. We are able to verify that we had received the money once. We'd like to let you know that our chat and call features are available to customers 24x7. If you ever have the same problem, please get in touch with us through chat or call. Our customer service agents will make every effort to assist you right away. We value your feedback so we have given it to the relevant team in order to ensure a better experience moving forward. We look forward to gratify you again with the next order.

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