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Beth H.

Contributor Level

Total Points
86

1 Review by Beth

  • Homesdirect 365

2/27/20

ADVOID BUYING THROUGH THIS COMPANY!

Placed an order on October for a phone box one was delivered in December but had quite a bit of damage so they have agreed to replace it for me.

I was told when I phoned at the beginning of Feb it was in stock and would be in touch for delivery soon. Phoned again 2 weeks later and told that it was never in stock but will come in next week. They are now telling me that it won't come till the end of April

I have tried to raise a formal complaint but had no luck. I get a different person every time answering my emails and nobody is taking me seriously. They have done nothing to resolve the issue, not even offered any money back and an apology for delaying it for 6 months

Don't waste your time buying from this company. They want your money then give you a faulty product that they have no intention of replacing

Tip for consumers:
Don’t use it

Products used:
Phone box display cabinet

Service
Value
Shipping
Returns
Quality

Beth Has Earned 6 Votes

Beth H.'s review of Homesdirect 365 earned 6 Very Helpful votes

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