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Suz g.

Contributor Level

Total Points
80

1 Review by Suz

  • AliExpress

4/14/24

Sizes are wrong... nothing fits. When you contact them WITH pictures of the received goods, they flush you! DO NOT EVER USE THIS COMPANY unless you like loosing money!

Tip for consumers:
Ordered also kids hoodies ... delivered goods not exact to size advertised ont heir site !

STAY AWAY if you value your $$

Products used:
I ended up with .running shoes size 5 ... while I clearly ordered size 9
Contacted them ... no help with this issue

Service
Value
Returns
Quality
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AliExpress C. – AliExpress Rep

Dear Customer,
Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. Your complete satisfaction is our ultimate goal, and we want to assure you that we are taking your concerns very seriously.
If you need further assistance or have any additional questions, please don't hesitate to consult our Help Center at AliExpress.
We're sorry for the unpleasant experience for our loyal customer and will be continuously improving our service and be grateful for the opportunity to regain your confidence.
Sincerely,
AliExpress Customer Service Team

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