I needed a PCB for my Breville Toaster Oven. E Replacements had 3 items listed, but 2 were obsolete and only one available. I ordered the PCB and when it arrived, it had a similar form-factor but the control knobs and wiring were not the same to my PCB. I submitted an RMA and the company created a return shipping label and provided a full refund including shipping. Outstanding for a company to provide return shipping, a full refund including shipping cost.