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Billie M.

North Carolina, United States

Contributor Level

Total Points
80

1 Review by Billie

  • Subrtex

9/22/22

So, I purchased a 4" gel topper with the cover, and when you purchase them together, they offer you a 20% discount on the cover... BUT they tell you the DISCOUNTED price will show up when you check out! IT DOES NOT! My topper cover was only supposed to cost $43.20 with my topper, instead it cost me $51.99... you may think, so what... big deal, that's not a big difference, BUT in this economy, you take your discounts and WINS where you can find them. It's like playing a Monopoly game out there now! Maybe it always was, but now... I am really feeling it. WE as a society cannot allow BIG companies to play head games with us anymore, push us around, and pretend to give us the best deals only to rip them out from under us when we check out! Don't forget all the hours you spend searching for the best deals, and products, and prices... you think you finally found one that beats all the rest and then they play this game on you. FAKE OUT A DISCOUNT THAT ISN'T REALLY THERE... so... in the end... after all that time you spent, did you actually end up with the best deal? Hmmmm... is it worth more of my time to find out, NOPE. Instead, I'm going to write this review and WARN EVERYONE ELSE OUT THERE, DON'T BELIEVE THEIR LIES ABOUT THE ADDED DISCOUNTS AT CHECKOUT! Oh yeah, and before I wrote this review I did try to reach someone on CHAT before 2 pm on the West coast in CA... nobody responded... then I tried to call... their phones are busy... now either Putin just dropped a XXXX on them and I don't know yet, or they are simply avoiding their customers! OH YEAH, AND IT WILL ONLY LET YOU POST A REVIEW IF YOU GIVE THEM FIVE STARS!

Tip for consumers:
Website showed I would get a discounted price for purchasing the cover with the topper 20% off, but that the price would show at check out... IT DID NOT, and I ended up paying full price. I tried to chat immediately to try and resolve this issue, but nobody responded, then I tried to call, but their phone was busy... it was ONLY 2pm in the afternoon on a Thursday!!! Where was everybody??? They faked the discount!!! I was however, able to find a 10% discount to apply to the whole order, but.

Products used:
4" Organic Gel Memory Foam Mattress Topper, (add-on) 4" cover for topper, 3" topper cover

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