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Bill S.

Nebraska

Contributor Level

Total Points
163

2 Reviews by Bill

  • Travelers

12/26/22

When I changed to travelers 5 yrs ago they assured me I would not see "zip code" increases as they are a primary insurance company. My rates are now up 125% with a whopping 35% this year. Never a claim or cost to insurance company. When I called they simply said that's our price and had a "too bad" attitude. What. Bunch of liars and scammers. Do not use travelers insurance company. They stick it to you once you are on board.

Service
Value
Quality
  • GEICO

8/31/22

I have had Geico auto for 10 years. In the last 4 years my rates increased 40%. No claims, No tickets and my vehicles are only getting older so lower values. I only get canned repsonses from them and can only text to them. No customer service, no customer loyalty and only use the "statewide" increases, higher replacement costs (my vehicles are 7 and 18 years old so doubt they would replace), higher med. Costs (not up 40% in last 4 years and they only cover limited amt of medical on my policy) and inflation (not 40% over the last 4 years). No consideration for me being low risk and no claims. Just price gouging and I think it's a shame they are so poor at customer service.

Tip for consumers:
Don't get suckered in with low initial rates. Don't expect to talk to a human being. Only texts.

Products used:
auto insurance

Service
Value
Quality

Bill Has Earned 3 Votes

Bill S.'s review of GEICO earned 3 Very Helpful votes

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