I just read something from them that says they allow changes. This is a flat out lie. They have a link that indicates "changes" but no changes are allowed. If for example you wanted to change a cabin ten minutes after you booked it and it was for the same day, made two weeks in advance, these crooks will steal your money, taking one full day and then taxing you on nothing and also adding a cancellation fee when what you actually did was make a change even if it's to a more expensive cabin. To make matters worse your credit card won't stand behind you even if they follow their own rules that say you won't be charged if you received no good or service. In my case this was Discover Card but other CCs may be more honest than them. I will never do business with Reserve America and I won't be renting any more cabins in Nebraska either. As far far as I'm concerned they are all crooks.