Made an order for Valentine's Day way in advance - tracking link they provided didn't work - on the day I got an email notification that the order was delivered but it never was. I tried calling them but nobody picked up and automated voice dropped my call - I tried submitting a support form and messaging them over socials but all I got was them sending messages from my form back to me as a reply but without any actual response.
This is a scam - avoid at all costs.