After having ordered it, I hadn't received an email for tracking. However, when I informed block of gear about this, they apologized for it and immediately sent it. The response time was roughly 12 hours to maybe a day, which is faster than almost every other place I've emailed about their products. Upon receiving the purchased items, I was NOT disappointed. The blanket is comfortable and the pillow casings add more cushion. I highly recommend!
Dear Blake, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.