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Block Of Gear has a rating of 3.67 stars from 845 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time, and light weight. Block Of Gear ranks 1st among Bedding sites.
After having ordered it, I hadn't received an email for tracking. However, when I informed block of gear about this, they apologized for it and immediately sent it. The response time was roughly 12 hours to maybe a day, which is faster than almost every other place I've emailed about their products. Upon receiving the purchased items, I was NOT disappointed. The blanket is comfortable and the pillow casings add more cushion. I highly recommend!
I am writing a review on a product that I never got. It said it had shipped however was not delivered due to insufficient address. When attempting to correct this issue service stated two things in the same response. 1-they don't do returns 2- they will do it again for another $15. So is this a real company? I don't know. I don't have proof that I put in the correct address, maybe you should! Do I give them 15 more and see or just cut my losses?
Ordered one for my son as Christmas gift. Loved it, beautiful personalized gift only thing was it took for ever to arrive but it was forth it
Bought this as a gift for my parents and they loved it! They have a large collection of eagles so it fits with their decor.
Hi Janeen, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.
After having ordered it, I hadn't received an email for tracking. However, when I informed block of gear about this, they apologized for it and immediately sent it. The response time was roughly 12 hours to maybe a day, which is faster than almost every other place I've emailed about their products. Upon receiving the purchased items, I was NOT disappointed. The blanket is comfortable and the pillow casings add more cushion. I highly recommend!
Products used:
Blanket
Dear Blake, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
This is a great product, I bought it as a gift for my (Military) brother & he loves it. It's really warm, very well made, not much more to say except I'm glad I found the sight & bought one. Hopefully I can order myself one soon. Thanks for a great product!
Tip for consumers:
Really good products!
Products used:
I bought my Brother a Vietnam Vet blanket.
Dear Nick, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number so we can send you the discount coupon.
I am writing a review on a product that I never got. It said it had shipped however was not delivered due to insufficient address. When attempting to correct this issue service stated two things in the same response. 1-they don't do returns 2- they will do it again for another $15. So is this a real company? I don't know. I don't have proof that I put in the correct address, maybe you should! Do I give them 15 more and see or just cut my losses?
Tip for consumers:
Not sure it’s a real site??
Products used:
Throw blanket
Hi Kristina, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your order number here in Inbox or via support@blockofgear.com, so we can review the case and give you an update asap. We would love to make things right if you give us another chance.
I bought this Red Truck bedding set for my wife as an early Xmas present and she loves it! Thank you and I hope to order another set for another season
Products used:
Bedding set
Dear Jim, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to support@blockofgear.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
From ordering to receiving the process was very easy and it was delivered in a timely manner. It is the softest blanket ever and love the scene and personalization.
Hi Sharon, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please check your email to get a discount code from us.
My wife loves it. It covers her from foot to shoulders and is nice and warm. Now she can stop borrowing mine.
Hi Richard, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
I love my lightweight quilt and I have it on my bed to use this summer. Looks so good and easily straightened to make my bed.
Dear Jennifer, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number so we can send you the discount coupon.
My friend's mother died unexpectedly so I ordered her the "I am always with you" quilt that her mom had said previously said she liked. That was months ago. First there was some problem with the order, then it supposedly got lost during delivery. Not only am I furious about the lost money and being scammed, but my bereaved friend never even got a sympathy gift from me because I was foolishly holding out for these jokers. Some people have no conscience.
Dear Laura, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
The comforter I purchased is absolutely beautiful. Very bright and cheerful. This company is very good at answering any questions I had and I definitely recommend them.
Products used:
Comforter
Hi Lisa, thanks so much for your feedback. We're so happy that they loved it. Please check your email to get a special discount.
It takes a bit longer than I thought it would. But it was all I was looking for. Gorgeous bed spread.
Dear Robert, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please check your email to get a discount code from us.
So thanks for your kind words and we look forward to seeing you again.
Finally received my order after 2 months and numerous email complaints and I only live sixty miles from their shipping location.the quality was also poor for the price, very thin comforter.
Tip for consumers:
I would avoid using this company
Products used:
Comforter
Hi David, thanks for sharing your feedback. We're so sorry that your experience was unexpected. Please provide us with your order number here in Inbox or via support@blockofgear.com, so we can review the case and give you an update asap. We would love to make things right if you give us another chance.
I bought this quilt for my almost 3 yr. Old grandson. He loves bulldozers, tow trucks, tractors, and all things that are heavy equipment. He absolutely loves it! He has it on his bed, but he will also carry it around the house with him. I found it to be exactly what I ordered. Since a toddler drags it around, it was important to be washable. It does well in the washer and dryer. Great product!
Products used:
Block of Gear quilt
Hi Mary, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox, so we can send you the discount coupon.
My son and my daughter's quilt is beautiful. They love it and it's very warm. They look exactly like the picture.
Dear Natasha, thanks a lot for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. It’s so great that you love it. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.
I rec'd a totally color than what I ordered. Mixup and lack of proper customer service. I sent pictures with my complaint also and all I got was major run around.
Products used:
Quilt
Dear J W, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory to reduce mistakes on quality checks and improve our processing plan day by day. Please provide us with your email address or order number in Inbox here. We would love to make things right if you give us another chance.
I ordered two "quilts" for christmas presents on Dec 2nd. I actually received the package on Dec. 29th. The products quality is not what I expected or as shown on the website. It is a sprayed photo blown up so the pixels show not dyed material. When they arrived in a plastic bag, the bag was damaged and one of the "quilts" was damaged. When you order anything from this company, understand exactly what you are getting and by all means don't go with free shipping. You will probably regret it.
Dear Becky, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com or Inbox here. We would love to make things right if you give us another chance.
Poorly made items. VERY slow shipping, Bad customer service. Will not take back defective items. Will not purchase from again!
Products used:
comforter
Hi Christina, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your order number here in Inbox or via support@blockofgear.com, so we can review the case and give you an update asap. We would love to make things right if you give us another chance.
After waiting what seemed forever, I was beginning to thing it was a scam, and I got ripped off, I tracked everyday, communicated with BLOCK of GEAR they assured me it was on it's way.
I am so happy to have finally received the blanket "MY HUSBAND MY ANGEL" I have to say that it was worth the wait. I LOVE IT! Having just lost my husband the words on the blanket are so beautiful, and meaningful to me. The quality of the blanket look great and I'm sure it would be warm, I do not plan to use it as a blanket, but hang it on my wall for everyone to see.
Thank you Block of Gear, for putting a smile on my face.
Dear Maria, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
This was so beautifully made, and it is an awesome quilt!
Thank you for a great piece of Grumpy cat artwork.
Dear Elaine, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Please don't order from this company they are scammers. It's been months and still have not received my order and the do not reply to emails. They are scammers!
Dear Vicky, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
This is a feather light, super warm beautiful cover. It just fits as a topper for my queen size bed and really brightens up the bedroom. Normally I don't sleep under but there have been several colder nights that I reached over and grabbed it. My dog jumped on the bed with muddy feet and wet fur so I had to run it through the washer and drier. Colors remained bright and clear, no damage to the fuzzy fabric, no shrinkage.
Tip for consumers:
Shipping a bit slow and my quilt is barely cover the bed
Dear Pela, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
At first I was worried that it was a scam cause it took a little longer to get here because of the affects of the pandemic, once I received though I was blown away with how beautiful it was. I will order from this company again.
Tip for consumers:
The affects of the pandemic on the mailing system
Products used:
Blanket
Dear Bonni, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
Number three grandson just loves construction vehicles. He has small hand held to large ones. This quilt is full of bright, colorful images of all different vehicles and their names. It is soft and comfortable to wrap up in or spread out and play upon. Added touch is having the words to one of our special songs, "You Are My Sunshine". It is something to treasure and enjoy for a long time.
Tip for consumers:
I had no issues and all responses came quickly and answered any questions completely.
Products used:
Child Twim Quilt picturing construction vehicles.
Dear Kathy, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
Ordering was easy and I received exactly what I expected. The quality was exceptional also
Dear LAURA, we are truly grateful for your great words. It’s so great that you love it. Please provide us with your email address or order number in Inbox here or via email support@blockofgear.com, so we can send you the discount coupon.
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Dear Carmen, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please provide us with your email address or order number via Inbox here so we can send you the discount coupon.