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My package went missing for a few days and I tried several times through multiple venues to let the company know what was going on. When I was finally able to reach someone I got an oh well get over it response. They claim that they don't offer a customer service department to keep prices so low, but really there is no one around to help customers? I have tried to contact them through the BBB as well and pretty much got the same response "OH WELL you had to find another company to purchase brakes from and NO we will not refund your money and accept the return"
Blake G.'s review of Rock Auto Parts earned 4 Very Helpful votes
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I purchased a throttle body from them and it's sat in my garage for at least a month because I...
Reach out to Rock Auto, no phone number online only customer service. I explain, not recieved,...
