Blanky B.

On December 20th, 2022, I purchased three (3) mirrors at the store 861 *******@Market St.@ Heath Brook in Ocala, FL. One of the mirrors is showing a black stain in the lower corner. The other two mirrors are OK, nothing is damaged. Transaction Number for this purchase was ************** in the amount of $264.78. I called the store they said they can not do anything that I had to call corporate, I called Corporate and they said they can not do anything either, that I have to call the store again and try to have them replaced the mirror. I am very sorry, I am the customer, I paid for the items and no one is going to put me in the back and forth situation. The mirror was purchased 2.5 months ago, on March 20th it will be 90 days that it was purchased. Never had this issue with Home-goods or any other store that carry mirrors. I am very disappointment and if this is the way Kirkland handles the claims from the customers, regarding defective merchandise, I will never purchase any items from this company.

I am attaching the defective mirror showing the lower corner black as well as the purchase receipt.

Mrs. Blanky M. Bbradshaw