Incredible product, helpful customer service, no issue when something was missing from an order (2 times in 15 years), no cracked lids ever, web site updates took a little time to learn, altho good tutorials if used (I like to learn on my own). Healing that I receive is beyond measure. Their organic and safe process is better than any other I have researched. I have grand nephews who benefit from the KidScents line. For keeping my home clean... I add oils to my drinking water to add to my healthy eating. The oils fort cooking - nothing better as the essence of the herb or spice. I encourage all to give them a go for your own health and healing. Blessings