They take your deposit and refuse to give it back even though I cancelled my booking within 48 hours of booking. They never stated, at any point, that the deposit was non-refundable. She is extremely rude! The entire team is extremely unhelpful and they refuse to let you speak to the manager. WHAT GOES AROUND COMES AROUND! Stealing £195 and refusing to give it back. DO NOT USE THEM OR TRUST THEM. AVOID, AVOID, AVOID ESPECIALLY AMY MILLS - WHICH PROBABLY ISN'T HER REAL NAME! MAY YOU ALL BE HELD ACCOUNTABLE FOR BEING FRAUDSTERS!