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Avoid this company. I ordered a knife on the 11th Dec & since then I've been bombarded with 35 emails trying to get me to buy more stuff, almost on a daily basis. The record was 3 in one day, yesterday. You don't appear to get to know delivery times, after you've committed they tell you it can be up to 30 days ( from memory). The tracking info that's available is useless. These knives have never seen Japan, check it out. And my knife still hasn't arrived
Tip for consumers:
Avoid
Products used:
Kitchen knife - but not used as I haven't received it yet
Bob B.'s review of Huusk earned 3 Very Helpful votes
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Dear Bob,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.
Provide us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.