The restaurant was not busy at all and it was right at 11am. We eat at Hardee's whenever we can, because all the ones we've been to have all been great, however today, our lunch was a disaster at the Hancock MD location. Our order id# **************, for $13.96 was only warm, I think someone loaded our sandwiches with an extra amount of ketchup and mustard, because it was running off the soaked bun to the point we couldn't finish our meal, very disappointed with this, we threw it in trash an left, I don't like leaving reviews like this, but we will no be stopping there again, thank you