We bought in to the bait and switch timeshare presentation. When we arrived our room was small and we had to beg for an ocean view. Despite being represented that we would always have an ocean view and king size beds. Our guests were treated like second class citizens and were insulted and degraded. Unlike the pictures and representations made during the hard press sales presentation we were extremely disappointed. The resort did nothing to try and address these issues and the management was incompetent at best. WARNING DO NOT BUY ANY TIMESHARES AT VIDANTA. I intend on filing a complaint with the Mexican authorities fraud division.