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Bob S.

Contributor Level

Total Points
85

1 Review by Bob

  • TransUnion

2/28/23

Their website is abysmal. I went through rounds of trying to login and update a password and it failed over and over. Plus they bury what you might be looking for behind page after page of them trying to sign you up for their subscriptions. Of the big 3 they're by far the worst. Not even close. Equifax seems the least slimy and is at least easier to navigate. Experian is okay, and Transunion is deceptive on top of being poorly designed and executed.

Tip for consumers:
Avoid paying for anything from them. Navigate to Manage Account / General FAQ / Are you looking for something else? so you can see the option to freeze & unfreeze credit. Yeah, it's apparently really that buried.

Products used:
Credit freeze mainly, although I did temporarily pay for a subscription at one point (mostly by accident)

Service
Value
Quality

Bob Has Earned 5 Votes

Bob S.'s review of TransUnion earned 5 Very Helpful votes

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