Bought 2 products from this company with free shipping for 29.99. When it was time to check out the only shipping option was "express shipping" for 6 plus dollars. Express shipping? It did not ship for 5 days and then took another 4 days to get here... Then, there was only one bottle in the shipment instead of the two. No explanation. Shipped like a complete order. So we had to go search for a number to call as their web page leaves a lot to be desired. We were told the other product was no longer being made. OK... Should we not have been notified? Informed? Something? We were not given a price for the missing item but offered a 25% refund (7.98) on the price of the total order. Is that what I actually paid? I guess had we NOT called them we would not have even offered that. Who hare these people and how can they still be in business?