I asked about having flexibility to cancel a flight if I needed it to before booking my ticket. I was told to purchase insurance for travel issues. When I tried to cancel the flight I was told I would pay $100 fee for cancellation Plus the insurance charge. I would also have to submit a claim to the insurance. Then I was told that the insurance would only cover medical issues. Needless to say, if I canceled I lost $160 plus had to pay for additional fees which almost came up to the cost of the ticket itself. Absolutely ridiculous. What a scam. Do not purchase a ticket from them!