Brandi J.

Used them several times, can't say I liked it. Probably, it's great when you can leave a positive feedback and thank a company that did their job well. But who knows if other positive reviews are genuine. I have read several previous reviews here, and people say about some kind of a software trustpilot team uses. Well they should teach it to reply to messages and emails too because their customer service is not really talkative. Not sure if there's some customer focus. They'd rather discuss their overpriced plans.
I don't know, but there's something wrong with all of that. I wouldn't use trustpilot. Yes, it's probably trustworthy. But to me it's just ummmm unpleasant...
There're a lot of alternatives

According to statistics, more than 90% of customers use review websites before making decisions to purchase something. These are my personal recommendations. Never ignore what customers say.
My first website to check if there're any complaints about a certain company is complaintsboard. I recommend you to always do the same, especially if you're gonna spend a lot. Check what other people complain about and check if a company tries to resolve their issues. If yes then there's nothing to worry about, if no, then no one guarantees you won't be one of those complainants.
I guess it's their solid position, but actually lack of positive reviews makes this website trustworthy to me as they reflect the real situation and how a company treats their clients.
People rarely write reviews when they are happy. There's nothing to talk about if everything is perfect.
But if a company screws up, we usually do everything to let everyone know about it. And it's the company that should improve this situation and resolve your problem by any means. Not you.
So I really think that websites like complaintsboard are useful and should exist to avoid misunderstanding, fraud and deception. Those complaints can become a really important part of your shopping experience.

Is wish going to resolve my issue or not?! Been waiting for 2 months and still no response. I don't know what to do, who to talk, and where to complain. They simple ignore me for no reason.
My issue is that i ordered a leather jacket in july and haven't received it yet! What the heck is that? Did you send it using a horse? When will you refund?
I swear I'm not going to do business with these scammers and liars anymore. That's too much