Thumbnail of user brandona433

Brandon A.

Contributor Level

Total Points
80

1 Review by Brandon

  • Goat

4/26/24
• Updated review

It's funny because every single time yall send my shoes to Illinois they always lie and say there's a problems with my shoes. You send my shoes to cali New Jersey Michigan any other facility and I never have an issue. Why is that why everytime and you can look at how many issues I've had in the past 2 years why everytime my shoes goto Illinois they lie and say I have an odor on my shoes but any other facility they get sent to there's no issue.

I don't want my shoes being sent to Illinois anymore and if y'all can't accommodate that just close my account.

Someone at that Illinois facility needs to be reevaluated. Because obviously they don't know how to do their job. 80% of the time my shoes get sent there I have to give the customer a discount for an issue with some shoes that I know didn't have a single issue when it left my house. And this happens only at the Illinois facility. When they send my shoes to any other facility there's never a problem at all ever.

I
Sent StockX 100 pairs of shoes and never had an issue of if I send 100 to goat 85 will have an issue if they goto Illinois.

They tried to say some shoes last week had scuffs on them $1000 shoes that never left the box ever. They sent pictures not even showing any scuffs and then made me discount the buyer. I don't get it I don't understand but it only happens at the Illinois facility only.

Tip for consumers:
Worst customer service

Value
Shipping
Returns
Quality
They're specialist lie
12/9/22
Verified purchase
• Previous review

I'm constantly sending them deadstock shoes
Never worn. They claim their specialist are finding issues with my new and never worn shoes. Now recently I had a feeling this would happen and I had 2 other people in my household smell the shoes I was sending off and we all agreed they smelled brand new or
Smelled like a shoe box which they were in. In
No way was there any weird or strong odor coming from either shoe. At this point I just think there's someone there that just sees my account and does this to my shoes when
They come. I've sold about 50
Pairs of shoes this year on goat and this issue constantly happens. I'm at the point where I'm
About to start video taping when I box shoes shoes. I understand some issues if you find them
And there have been but saying my shoes
I've never worn have an odor and my payout being blocked because of it isn't right and it's messsing up the way I pay my bills.
This is a source of income for
Me.
I've had them send a pair of shoes back saying they were fake, I send them
Back in and there's no problem the shoe went through just fine. And it's
Happened multiple times. If it was fake how does it make it through the second time. I
Just feel like someone there has an
Issue with me maybe because I complain but it's obvious it's being done on purpose.

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