Brandon D.

I initially used Bookmarketeers for line editing, copy editing, and developmental editing. Throughout the process, I asked when developmental editing would take place, but they never gave a straightforward answer. When line and copy edits were complete, they asked me to approve the final draft, but they had not yet begun developmental editing. When I saw how low the quality of the line edits was, in tandem with the fact that they didn't provide developmental edits, I asked for a refund. They tried to lie to me about providing the developmental editing, but I knew it wasn't present. I filed a dispute with the credit card company and hired a 3rd party to verify my claims, and won the dispute. However, Bookmarketeers explicitly lied during this process to say that I approved the revision and that they sent me 100 copies of the book, but fortunately my records were sufficient to disprove this claim.