BrendA R.

My 79 old mom ordered a ductless ac off the site when received did not like how she had to use it by re freezing ice packs called to return did not answer the phone with company red flag one, ask for a shipping label told would email with in 2 days, nothing called 3 times until i had to call and go off, had to call ups to getting address since shipping label was worn. Told got info will send back he told me not to ship and wait on label i said no only have 30 days to return and trying to pro long so they wont have to refund her. Made a complaint to general attorney and on her to warn others if they happen to look at reviews LOOK at all the calls she made still no label or resolution.