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Brexon N.

Contributor Level

Total Points
80

1 Review by Brexon

  • Holiday Autos

11/17/23

I rented a car from Holiday Autos but when I arrived at the rental desk a car was not available. I have been trying for almost a month to get a refund, but Holiday keeps denying my refund and closing my case because I can't provide a receipt or documentation from the rental car agency that did not give me a car. My question that has yet to be answered is, why would a rental car company give me a receipt when they did not rent me a car?

Tip for consumers:
I have been promised a call from a customer service manager three times but my phone has yet to ring

Products used:
I was charged over 500 euros for a car rental even though there was not car available to rent. I paid 500 euros for a service I was not given

Service
Value
Returns
Quality

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