I purchased 2 items on the same order. Waited so long for it to come I forgot about it. One of the items is wrong. I sent an email... and another... and another. When they finally responded they gave me options which included keeping what I have (which is ugly) and paying $10 to get what I ordered. I said ok fine. Now they send a link asking for $12 not $10 and not responding to my other emails I have sent. TERRIBLE. POOR SERVICE. UNTRUSTWORTHY. Take your business elsewhere
Sorry for the trouble. I certainly will offer you solutions. But I just need some more information from you. For security reasons please can you email us with your order number? Then I can check where your order is now. Here is our email address: service@queensofly.com