Brian A.

I bought an Epson lable printer -ColorWorks C7500G-for $8500 a year ago. The printer was always buggy, going through a "Head Maintenance" cycle for upwards of 30 minutes when I turned it on, wasting huge amounts of ink. I sent it in, under warranty, to Epson, and they refused to repair it under warranty AND as a paid service because I used non OEM ink. I was willing to pay to have a new printhead, and they refused. Now I'm out $8,500 with no possible way to get the printer repaired (as they won't sell parts either). I highly advise anyone to avoid Epson printers due to their horrible customer service and unimaginably belligerent repair policies.