Brian G.

I read these reviews before deciding to buy an item, IT WAS A BIG MISTAKE to use this company, I first checked if they had my item in stock, they confirmed, then they posted me the wrong item, then they said they did not have my item in stock, I asked for a refund ( paid with Paypal) but they stopped communicating with me, I had to spend all the time with Paypal communicating to try to get my £27 back, its still ongoing as I was then asked by Paypal to send the item back to some address in Canada at a cost to me of £7.25 not to be refunded, which I am refusing to do and awaiting Paypal intervention... terrible terrible company, DO NOT USE if you value your hard earned cash, Smarty Koo are ripp off merchants only interested in your cash not anything else again DO NOT USE THIS COMPANY!