"Well, yes," overall, I did like my first dealing with this company. Their communications were very good. Prices, for the most part, were good/ competitive. The necessary ordering total for free shipping was better than "some". Little perks like free lip balm and samples were nice touches. I was not too pleased with a listed item which I ordered and which was not in stock. I do feel like other sites, they should indicate beforehand that stock, of a particular item, is low and that a special request from the supplier might be necessary. To their credit, they did notify me fairly quickly that the order would be delayed, and they would notify when the item would be forthcoming. The wait ended up not being too long, so likely they got in touch with their supplier promptly. I guess I could also have had the "option" of forwarding the rest of the order with free shipping and either cancelling or waiting for the rest of the order. Other sites do this, for it is their fault that the item was listed and not immediately available. I am assuming this would be the case, even though the company didn't explicably indicate so. I did notice that the reviews for this company varied from very good to disappointing. However, I did like the fact that the manager did add a comment/ "remedy" to help address concerns when they appeared. I tend to like full site discounts, rather than item specific discounts/sales. I find that I tend to order more when such occurs. Often, sales deal with items I have no interest in, or even if I did order a specific sale item, the free shipping wouldn't apply, so how much am I saving? To date, I haven't seen such from this company, so I really don't know if this occurs or not. I do like the fact that they have a clearance section, often for items that are nearing an expiration date, and such an expiration date is clearly indicted.